![]() ![]() Repeat customer: It is a unique feature from Alura.So, it will make your text more generic to your customer as you are using their personal information of the order. You can use those smart tags and it will logically refer to the orders or buyer’s name, Code/name or number of the Shipping city, and also the date that has been ordered for the products. New Customer: Here you can see some variables/attributes or the smart tags for creating the text or message.1 for the New Customer and another 1 is for the Repeat Customer. Step 3: After There you will find 2 bars. Step 2: Now, you need to set up the Customised Text by clicking on the Settings options in the top right corner. Then go to the Follow-up Reminder option. Okay, let’s walk through the process of Alura’s feedback/follow-up message for getting reviews on Etsy. But at the very first, you must have an account on the Alura tool which is an all-in-one platform for selling on Etsy. It is also can be done very easily by using the Alura tool. Also, you can ask for a review by sending a message to your buyer and following up with it. ![]() Before that, you need to create the message template for the customers. On Etsy, you need to enable the automated reply. Once your customers have received their order, Etsy sends an automated reminder to leave a review. Throughout the content, we will discuss follow-up reminders and reviews for Etsy from Alura with some effective screenshots.įollow-up Message for getting reviews on Etsy: After matching it up, you can ask for reviews from customers via the Alura tool for Etsy. To achieve 5-star reviews, You must match with the product quality, customer service, and delivery on time. People will trust you more if they see those magic 5-stars on your Etsy shop profile. Conversely, your business will automatically grow if you get a lot of great reviews on Etsy. Otherwise, you can’t be a Start Seller on Etsy without having 5-star ratings on more than 95% of sold items. So, you need to be careful to ensure complete customer satisfaction. Reviews are one of the most important parts of an eCommerce business because they can make or break a business. ![]()
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